Studdard Moving Group

Local Operations Manager

Leavenworth, KS
Full Time
Manager/Supervisor
Studdard Moving Group is a family owned and operated moving company that is currently seeking an experienced Local Operations Manager to manage the day-to-day operations of our business.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Understands and carries out all daily operational responsibilities in accordance with company policies, and procedures.
  • Performs job costing including labor, materials and other operational expenses.
  • Interviews, hires, and trains new production employees.
  • Manages production team, movers, packers, drivers and warehouse employees.
  • Ensures production team complies with company policies and procedures.
  • Provides ongoing input to improve service delivery in existing business and new business.
  • Leads and collaborates with management to review, address and resolve customer and/or other production team issues.
  • Ensures established cost, quality, and service delivery commitments are met. 
  • Responsible for daily and short-term forecasting/planning of personnel, equipment, and materials for each job.
  • Measures and analyzes completed job assignments.
  • Responsible for periodic and on demand reports.
  • Performs other duties as assigned.
ADDITIONAL DUTIES AND RESPONSIBILITIES
 
  • Become a certified move trainer.
  • Get driver qualified.

QUALIFICATIONS

       Education
  • High school diploma or equivalent required.
   
       Experience/Knowledge
  • Prior moving or transportation industry experience.
  • 5-10 years operation experience, or equivalent combination of education and experience required.
  • General knowledge of basic office equipment (copier, fax, etc.).
  • Basic Microsoft proficiency.

     Skills/Abilities
  • Ability to maintain a high level of accuracy and proficiency in a fast-paced work environment.
  • Able to set and adjust priorities effectively.
  • Must be able to use good judgment and problem-solving skills.
  • Good organizational skills with a high degree of accuracy and detail-orientation.
  • Solid “customer-facing” skills and interpersonal communication skills. Strong verbal and written communication skills.
  • Must exhibit a professional image, customer empathy, and exceptional service attitude.

If you are looking for a great new challenge in a casual, family-friendly organization with a flexible working environment then this may be the position for you.
Studdard is an equal opportunity employer.

Principals only.  Recruiters, please do not contact this job poster.

 
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